What we do
Our digital transformation work is at the heart of our clients businesses and so privacy is key to what we deliver. However we also like to keep things simple which is why we work in 3 core ares known as…
Our businesses focus is on creating value for our clients through delivering digital solutions that transformation there operations, products and customer experiences (so creating outcomes this makes up at least 60%+ of what we do).
Normally though before we can create there needs to be understanding which makes up 25% of our work. Then if we’ve done our job correctly, you shouldn’t need much protecting so 15% of our time is spent focused around business support and protecting the longterm success of our clients.
Understand
Macro Picture
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HECC
We don’t believe classic methods such as STOTAC or SWOT analysis cut it anymore and so we have developed HECC which doesn’t look at it from your perspective as the business but from the customers and where they are at. This is an important difference.
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Test
Due to our big picture thinking clients like to use us to test there ideas, products and businesses to see where the weaknesses are, the opportunities lie and give an independent perspective. This they find keeps them ahead of existing and new competitors.
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Global
Clients come to us because we think big and dream bigger. From far flung ideas to competitors you probably have never heard of our macro thinking is what you can tap in to for when your thinking global, even if you then apply it only to a local market.
Bespoke reporting
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Control
Data is everywhere and that is part of the problem. Who in your business is in charge of bringing it together, into one place & into a coherent format? Most businesses do not even know whether the data is stored let alone who owns it or who is managing it. Data feeds macro thinking which is why we help our clients own and leverage there data.
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Blend
If you want a snapshot in time to capture a certain perspective, make a statement or to distribute to stakeholders then we can provide this. We blend data to construct the story you need to tell. Ideally, we create solutions which can be reused and repopulated by our customer or at a low cost.
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Visualise
We strive to deliver long-term value for businesses by creating tools which don't sit on a shelf but are used every day and accessible to all those who need them. Bringing data to life so it is truly useful and understandable by those who need it. Information illiteracy is a major killer of business growth don't let it kill your business.
Client Examples
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Trading Patterns
We’ve created bespoke reporting dashboards that blend sales, weather and activity data to understand trends and trading patterns. As well as look at booking habits over time and lead times across multiple products.
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Product Testing
We’ve worked with start ups to test and feedback on products prelaunch, from VR solutions to 3d models. Our understanding of emerging markets and consumers habits allowed us to give insights and suggestions that saved time and stopped the waste of investment in none commercially viable ideas.
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Apps
We’ve helped clients in the concept phase of app builds to understand and plan how to take the next step in getting the product to market. Connecting them with the best partners so they could take the concept to the design phase.
Create
Build
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Design
We plan, test and consult to make sure our solution is fit for purpose. Whether our clients need us to design new systems, creative solutions or processes the fundamentals are the same.
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Construct
Once we have a design our team creates the solution. From building out a new tech stack to constructing complex apps or new websites right across to new age web 3 bespoke solutions. The more cutting edge the better.
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Deliver
Once it’s designed and constructed this is only half the process. The product needs to be launched. This can be as simple as redirecting website to as complex as constructing the pyramids. We handle the complete process from data migration to onboard staff and customers.
Communicate
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Internal
Internal communication is vital to a projects success. Most think it stops at the launch phase but this not the case. Your teams and staff need taking on your transformation journey if you want it to be a success.
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External
Don’t forget about your customers! Often they need informing about a business transformation and this can be a fantastic opportunity for story telling and brand building. Let them know what is going on, if they see your investing and developing your business it shows them your staying at your A game!
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ongoing
Who in your business is going to keep the business transformation on track, check in on progress be an ambassador for change? We support the transition from us to you giving the person(s) in your business the tools to keep the transformation success alive.
Automate
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Comms
We specialise in communications automating be this internal or external. Don’t let there be a business bottle neck stopping key players knowing what is going on or fear that information isn’t being distributed when it can be automated.
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Data
Digital business transformations can mean new data silos, existing ones that need including or a whole new tech stack. We pull and organise data so that it is passed, stored or shared as required.
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Systems
Humans aren’t robots so let’s use automations to remove the mundane tasks and improve reliability of outputs. We give businesses the systems to allow longterm stability and success. Systems that work whether an employee leaves or 10 more join.
Client Examples
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Business Automation
We’ve created numerous solution for clients from connecting data silos to passing content across multiple social media channels in a hands free way.
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Web 3
We have been involved with and built out api connections for financial solutions linking to CEX’s and are working on projects currently to link to DEX’s on numerous blockchains.
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Brand Building
We are experts in brand build it vital that if you are working on a macro scale that you can communicate in the most important forms be this to internal or external audiences. We build out solutions which can scale and adapt in these VUCA times.
Protect
Ongoing Services
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Data Protection
Need data advice, looking for a DPO to support your business or need support on your PCI compliance? We can handle all this for clients or support them with an independent assessment or support.
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Business Support
If you need ongoing support to make sure your business runs at 100% then we can provide assistant. Clients may need a one off system tweak, a tool we have created updating with new functionality or they retain our services so they have the ability to pick up the phone to ask regular questions.
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Intergrate
Small businesses or teams may need more ongoing input. It can be hard to keep skills & knowledge up to date so by having us work as part of your business or provide regular workshops it prevents staff stagnation and helps to invigorate times with new knowledge and ideas. Without having to have a second business or new department.